Billing and Payments
Our Goal at Indiana Spine & Pain Institute is to Provide You the Quickest and Simplest Billing Process
Thank you for choosing Indiana Spine & Pain Institute as your Pain Management provider. We do our best to make billing and paperwork as convenient as possible for our patients as we are committed to providing you with high quality health care regardless of your insurance policy.
We highly recommend our patients to fill up our office forms in their convenience prior to their appointment dates in order to save consultation time.
Insurance and Billing
As your healthcare provider, our relationship is with you and not your insurance company and that your benefit coverage is a contract between you and your insurance carrier. Please be aware that not all medical services at Indiana Spine & Pain Institute are covered by all insurance contracts. We encourage you to be familiar with your insurance benefits and limitations. If you have any questions about your coverage, please contact your insurance directly.
For your convenience, Indiana Spine & Pain Institute provides an online bill payment system. This service allows you to pay your bills quickly and securely, at your convenience.
Co-Payments, Co-Insurance & Deductibles
All co-pays, co-insurance and deductibles are due at the time of service at Indiana Spine & Pain Institute.
Co-payment is a flat fee paid each time you access a medical service and must be paid before any policy benefit is payable by your insurance company. Co-payment amount varies depending on your insurance and coverage.
Co-insurance is a percentage of the allowed charge that a patient pays after the deductible has been settled.
Deductible is the amount that must be paid by patients out of pocket before an insurance carrier will pay any expenses. The patient must pay the deductible before the benefits of the insurance policy can apply.
The Indiana Spine & Pain Institute is committed to providing high quality medical services to our patients. We offer our patients several payment options to help meet their financial obligations to us. Credit card information is securely transmitted for verification and processing.
- Secure electronic funds transfer from checking or savings account
- Credit Cards (Discover, American Express, MasterCard, Visa)
As a new patient, you are required to fill up patient information forms, available online and in our office. You will then be asked to verify your insurance information prior to your appointment.
All new patients are required to provide us with all their insurance identification card(s) on their arrival for photocopies which will be saved on their billing files. Providing us your accurate information at the time services are rendered will help facilitate timely filing of claims. Please inform us if you are covered by more than one insurance company to confirm which company is the primary carrier. It will also be helpful if you could let us know in advance if there are any changes in your health coverage. Your cooperation in keeping your information current is greatly appreciated.
Please be prepared to pay uncovered costs during your appointment. Depending on your insurance policy, you may be required to make co-payments and other deductible costs for our services.